Our Facebook Page Is Suspended

As of May 26th, 2022, Facebook has suspended our page for unspecified reasons. The notice we received states:

Your account has been disabled

For more information please visit the Help Center.

Your account was disabled on May 26, 2022. If you think your account was disabled by mistake you can submit more information via the Help Center for up to 30 days after your account was disabled. After that, your account will be permanently disabled and you will no longer be able to request a review.

Clicking further reveals this:

Why is my personal Facebook account disabled?

How do I know if my Facebook account has been disabled?

If your Facebook account has been disabled, you’ll see a message saying your account is disabled when you try to log in. If you don’t see a disabled message when you try to log in, you might be having a different login problem. Learn how to fix problems with logging in.

Why is my account disabled?

We disable Facebook accounts that might not follow the Facebook Terms. Some examples include:

Posting content that doesn’t follow the Facebook Terms.
Using a fake name.
Impersonating someone.
Continuing behavior that’s not allowed on Facebook and goes against our Community Standards.
Contacting other people for the purpose of harassment, advertising, promoting, or other conduct that’s not allowed.

What can I do if my account has been disabled?

If you think your account was disabled by mistake, please use this form to request a review.

Keep in mind that in some cases we may not issue a warning before disabling your account. We also can’t restore accounts that were disabled for severe violations. Learn more about how we define severe violations from the Facebook Community Standards.

If we visit use this form to request a review, it requires multiple copies of personal ID to determine if our account has been used improperly or not. Ironically, the primary administrator does not use Facebook personally. They only have a personal account to run CCSF’s Facebook page.

Facebook had previously said they would shut the page down by May 1st if we had not converted our page or met certain conditions. Despite great efforts to comply, nothing we did per their directions worked. We added Administrators, we tried to convert the gray account, we tried other things, and basically went around in circles. Many, many hours were spent on this.

We’ve also been unable to create a new page because it recognizes any of our names and the current organization name and supposedly considers it a duplicate. Facebook does not make it easy to get help either. So far there has been no meaningful help.

For years we’ve had difficulty logging in and posting the latest domestic violence-related news. Most functionality on the Facebook site has disappeared over time, including the feed that kept us apprised of what our many wonderful associate organizations are doing.

As of tonight, our years of work collected on our Facebook page are inaccessible to us. It will all soon be deleted. If you have any expertise in dealing with these problems, please reach out to us.

Thank you, and please pray that we’ll quickly find the best way to stay networked and able to share news and information with others.